sales plummeted. 2.) 1 if you bought tickets and you have a problem with them. After the switch, you will enter the email address you use to access the community in order to reset your password. Now the Nets have to hope for good news on Kevin Durant. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. In advance of Week 3, Verrett tended to a foot injury. Things You Should Know. We are changing the way you register and sign-in to the StubHub Community. Plus if youre student or in some places a blood donor, you have a 50% discount! 1999-2023 PayPal, Inc. All rights reserved. If youre looking to sell your tickets on StubHub, well show you do so. Lindsay is the author of this solution article. Yes, he's dealing with a depleted receiving corps. You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. Ok, go back to hideafee. Did you get a resolution or your money back? On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. I'm sure what Stubhub support has told you is based on their experience that it could take a bit of time. make sure none of my charges go through and cancel any pending charges. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. You can buy tickets on StubHub with all major credit and debit cards. Tried buying tickets multiple times with multiple cards. StubHub Fees How Much Does StubHub Charge? I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. See the link above to learn more. Did you find it helpful? StubHubs fees are more confusing than ever. Wait for a StubHub representative to reach you. Claim it and get a lot of features. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. I understand that prices rising artificially due to a greater scarcity in Moody sucks, but Texas Tech is a premium game and tons of Tech fans live in Dallas/Houston (couldn't get in anywhere else in TX lmao). A review of Stubhub's file was done in February 2022. Yes I request a $445.50 refund to my credit card. Use of this website signifies your agreement to our. Explain your case the best you can. Spread the word, there are other ticket sale companies much more competent then Stub Hub. No other communication was sent from stubhub after that about anything else needed to complete the sale. The Stubhub order number I'm disputing is #[protected] Go to checkout when you follow this link. Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. Can anyone cast any light on the actual process? The customer didn't claim the ticket so I cancelled the transaction. StubHub's acquisition by eBay was announced in January 2007 for a reported $310 million. ''Right knee, he'll get evaluated tomorrow and then . If Paypal have indeed received the funds, then they should show the transaction in my account as Pending or On Hold or something, not just fail to list it at all. How do I ask Stub Hub to list an event for which I have tickets? Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. Read on to get the help you need to contact StubHub. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. I am one of the millions of moms that tried to get taylor swift tickets for my daughter during the ticketmaster presale dumpster fire. Processing/Shipping & Handling fees are non-refundable. make sure none of my charges go through and cancel any pending charges. Use StubHub Fan Codes & Coupon Codes. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Told me I am not getting paid. 4 weeks ago I listed my season seats for MLB next year. In this post, we will take a look at whether based on various legit online reviews and purchase experiences of buyers, StubHub is a legit site for a ticket purchase or not.? Search through past posts using the search bar at the top of the forum page. Help us improve this article with your feedback. When Stubhub acquired Ticket Technology, the original 48 brokers that were using that POS received a discounted commission fee as part of the agreement. e-mail: [protected]@forensic.lt Para una notificacin en Espaol, haga clic AQU. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. I have spoken with the buyer who used the tickets and said everything was fine. checkout. phone no. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. Seller listed tickets in the wrong section. OrderID #[protected] Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. All Rights Reserved. Desired outcome: Help us improve this article with your feedback. If you have tickets for the same sections and rows at multiple events (i.e. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. I chose 3. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? Thanks to all authors for creating a page that has been read 47,136 times. Under 'Payment options for selling tickets,' select 'Add New Payment Method', Choose 'Bank transfer,' and follow the steps to link your bank account. Eight months after the acquisition, StubHub reached . 2 if you have questions about buying tickets. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. This is not a solicitation from a lawyer. However at StubHub states that it is with you all of the way. Desired outcome: Do some sellers pay different commissions? Also fix your [censored]ing website. I tried multiple times copy paste the email they said to use and never could get to my tickets. No. Along with a larger site redesign, StubHub is now experimenting with showing buyers the amount theyre charging, but only if they really look for it. Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. You can get up to 3% off when you use a StubHub Coupon Code. The 'Payment' tab is automatically open. If you sold tickets on StubHub and got an email your payment is on hold. Yes StubHub will send you an email with instructions on how to claim your refund or credit. . I disagree with my credit card account being charged for the 1 ticket to the first customer. There was no button. right here on the same page it is easy to discern, but if you are not paying Desired outcome: When you go to checkout the total says $1059.75. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. 9/20/22. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. Its possible that someone with an identical problem has posted for help before. A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. Though this may sound simple, many moving parts are involved in processing credit and debit card payments, whether online, via phone sales, or even in person. Kind regards, David This is true, they are at 10% fee for sellers. Terrible company to do business with. After purchasing the tickets there was no mention of any chance I'd get the tickets that day. Click. Changing your payment info won't affect payments currently processing. If it's wrong, select 'Add New Payment Method,' then 'PayPal,' and follow the steps to link your account with StubHub. Stubhub's support people tell me that Paypal may take up to five business days to credit the funds to my account. Also fix your [censored]ing website. Stubhub say that I did not click the button to complete the sale. To understand how you'll know if your tickets sell, see. Told "Do not worry". See the link above to learn more. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. We'll pay you in different ways depending on your area and the event area. I'll get others. Please note the following: Better handle customer problems, customer service, and provide promised voucher. 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