ego authorized service centers

About our service. I contacted Ego they said send us an email with proof of purchase. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. Their customer service is terrible, their batteries fail, and they don't keep their word. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. Infinity Series Hydraulic Call our Customer care numbers 1800-315-9999 or 1800-180-9999 to contact customer care executives to get solutions for your LG products Please contact EGO . Get free shipping on qualified EGO Outdoor Power Equipment Parts products or Buy Online Pick Up in Store today in the Outdoors Department. Again, heavy snow requires more energy than powder snow. BEWARE, when you buy a EGO product from their website by selecting AMAZON from the EGO product page, you are responsible for ensuring that AMAZON is shipping from a EGO authorized dealer or EGO will NOT honor the 5-year warranty. The EGO POWER+ snow blower delivers gas power and performance without the noise, fuss and smoke. We've spent the last 10 years researching, developing, and perfecting our industry-leading POWER+ platform. I sent it and all I hear are crickets. Reno. EGO products shall not be considered defective, and this warranty will not apply, where the claimed defect is attributable to any cause other than the above-defined defects. I've also had problems with EGO. Shipped two different battery generations - should I care? Several days after the $700 mower guarantee expired, it died. When requesting warranty service, you must present the original dated sales receipt. Bought a two stage snow blower which broke. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. You can find answers to many common questions below. The CS1604 is also well balanced, which helps offset its relatively high ergonomic weight, which pushes it to the top of our list of the best electric chainsaws for . Five months into it my edger stopped working (no power, dead as a doorknob). Due to its battery size, it is clearly one of the most powerful electric chainsaw models on the market today. Find Local Service Center. Be the first to know about new products, innovations, and offers. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). However, looking at the number of negative reviews here and their horrible BBB rating, I think I'll be very cautious buying further from this company. Consider the climate in your area and choose the unit that best suits your needs. I will never buy another one after this. Clearly they are crooks. The Home Depot Service Center New Hampshire. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. Sign up to hear about new Commercial Series tools and innovations. Certified service and repair centers, store centers locator. What would you like to do? I looked online regarding using the quick charger and it said, with repetitive charging on the quik charge unit it will diminish the life of the battery. Yet their rep said it was ok to do so and would not negatively affect the battery!! Ego customer service and replacement parts. For the best experience on our site, be sure to turn on Javascript in your browser. Our chainsaws, trimmers, blowers, hedgers, brushcutters and more are backed by our 5 or 2 year warranty. What would you like to do? Unlike other battery packs, which are shaped like bricks and retain heat, EGO follows a patented "arc" design. They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . Want reliability, look elsewhere. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. Zero follow through or contact afterwards. Press question mark to learn the rest of the keyboard shortcuts. Press the driving mode button. We see that youre on the North America site but appear to be outside the U.S. and Canada. For any properly and timely submitted warranty claim, if Chervon North America determines a product to be defective during the warranty period, the product will receive free repair or replacement as determined by Chervon North America. A new head is $45, which is 20% of the retail on the whole thing. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. we also provide on site service and or repair. Please . It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. 150 Mi. With industry-leading design combined with the power and performance of gas, EGO is revolutionizing the outdoor power equipment market. This is a 5 star review with a serious caution to the company. Your receipt will be requested upon completion of this registration. Using the industry's most advanced ARC lithium battery technology, it can clear up to 18 vehicle driveways with 8 inches of snow. Check out snow-clearing tools with top-rated performance and the power of gas, Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. This not specified on their website. Has anyone successfully ordered replacement parts for an EGO tool? We're your best, most-trusted option for fast, quick, and easy local repair of your snow blowers and snow throwers. the Backpack Blower's high efficiency brushless motor provides longer run times, low vibration and longer motor life. Here are 8 tips for writing great reviews. It begins with EGO's 56V ARC Lithium battery. Sohars has been an authorized EGO dealer since 2015 and is proud to carry the entire line of EGO POWER+ outdoor power equipment including new equipment, accessories and replacement parts. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. The mower will shut off when you release the safety bar. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. Google Maps is a web mapping service developed by Google. No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known. Posted on July 11, 2018. Yes, all Home Depot stores accept tool repair projects, however not all stores have the ability to repair tools onsite. Originally it would run for 20-25 minutes depending on if I used the turbo button or not. Get Directions. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. Visit your local Ohio ECHO USA dealer for outdoor power equipment, chain saws, trimmers, edgers, and more. Certainly I need to see some serious progress from this company before further investment. (800) 828-5500. Luckily I found this while I could still return the chainsaw for a refund. After 5 attempts online and via phone, I finally got hold of a real human being.Problem: My blower battery holds its charge for about 3-5 minutes. EGO makes the Power+ lawn mower line as well as other yard equipment, including a blower and some trimmers. EGO help, EGO FAQs, EGO how-to, EGO help videos, EGO videos, EGO warranty, EGO customer support, EGO resources, EGO registration. 2201 Farm-to-Market 1187 #101. What would you like to do? Our batteries and chargers are backed by an Called the only two listed as sort of within my area. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. I have gone the entire summer without the lawnmower. For each symptom there are two main steps for service: 1. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. How does EGO reduce its carbon footprint. Mower has an issue. The EGO Power+ 56 Volt Lithium Ion 20-inch Push Mower delivers gas torque. Made with a high-efficiency brushless motor and a 21-inch-wide air . Mansfield, TX 76063 (817) 459-0521. THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. For the best experience on our site, be sure to turn on Javascript in your browser. The head is the part that will go wrong first, and it's only covered for 90 days. After four months of ownership, around 40 hours of usage, the self propel motor unit on my Ego 21 Self-propelled electric lawnmower (Model LM2100SP) failed. our company. Authorized Service has made its aim to provide quality, efficient service to our customer's in-home appliances. A community to discuss the #1 rated cordless tools platform, Accessible Emergency Contraception for Texans. An authorized service center will be selected to repair the product according to the stated warranty terms. 10:00am - 6:00pm EST (Saturday and Sunday). Information provided by various external sources. They could not even provide a rough estimate. This warranty is void if the product has been used for rental purpose. If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. The EGO POWER+ 21" Select Cut Self-Propelled Mower delivers performance . All. We have competetive pricing and provide excellent and prompt service. BEST-IN-CLASS PROFESSIONAL POWER. Verification can help ensure real people write reviews about real companies. RUN RUN RUN. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. This warranty applies only to the original purchaser from an authorized EGO retailer and may not be transferred. The CS1804 chainsaw is top rated and worked well - when it worked. For more information, please see our Click here to check your account. for product details and side-by-side comparisons. Want reliability, look elsewhere. question or warranty issue, making the process even easier for you. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. Click here to check your account. After some back and forth they called EGO. I have called 8 times and every time I am told it will go out the next week. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. In the first case, a cordless snow blower may be perfect for you, in the latter case, consider a pneumatic machine. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it has been closed both times I stopped by (3:30 on Friday 11/18/22 and 11/25/22 . Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). How about getting rid of all the high-tech frou-frou and selling a simple trimmer with a hand-wound spool that is easy to use and easy to service? Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? I thought these were good tools until something went wrong. The roof of our Green Power Industrial Park features a 2-megawatt photovoltaic power station. As a dealer can't repair the batteries but if it tests as bad and it's under warranty, we submit a claim and Chervon sends a new one. Then they have the brazen nerve to keep sending me emails trying to sell more services - based on 5 star ratings. Use the website to look for service centers. 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. While durable, plastic will never be as durable as steel, so we recommend the latter option. Don't believe the promotional video that shows how "easy" it is! ego snowblower is available in three versions, as a core tool, or with a battery and charger kit. An important consideration for a reason. ECHO outdoor power equipment makes yard work easy and fast. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. For the best experience on our site, be sure to turn on Javascript in your browser. Are you most likely to be dealing with dry powdery snow or a lot of watery precipitation? UPS Authorized Service Providers in Massachusetts are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. Sign up to hear about new Commercial Series tools and innovations. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For customer service contact us toll-free at: 1-855-346-5656. I needed something light enough to carry onto my deck and it fit the bill. View This Post. Hopefully the gas we all save makes up for that waste. Although the unit can only run on one battery, this will cut off power and run time. We see that youre on the North America site but appear to be outside the U.S. and Canada. Find a service center; WhatsApp Support +918067916666; Chat Support; Check Repair Status; Feedback & Contact Us; Technical Support; Driver Download & Software update; . Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. Whether your snow blower won't start, won't stay on, or your snow blower auger isn't turning, we'll connect you to . (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). 800-950-4458. Visit eReplacementParts.com to find parts for your EGO tools. What is the average amount of snowfall in your area? Talk with other EGO owners, find answers, and share your tips. ego authorized service centers >FM/DAB. Snow blowers come in a variety of sizes. The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. Contacted the company after trying with a DEALER who sells them got nowhere with EGO. They promised to send me a replacement battery in 2020 and it got lost in the mail. EGO is part of a global manufacturing business established in 1993, employing over 7,000 people and producing over 10 million units each year, which are sold in over 30,000 outlets in 65 countries worldwide. JavaScript seems to be disabled in your browser. Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). ADDITIONAL LIMITATIONS . 5.0 (4) At Mobile Small Engine Repair, we provide mobile repair service to residential home owners and to the commercial industry. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article. This was mid-July 2022. and I am still waiting for the battery they promised to replace. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. Be the first to know about new products, innovations, and offers. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. And with the patented Powerload technology . For the best experience on our site, be sure to turn on Javascript in your browser. It was great until the battery failed and because it was under warranty, I contacted them. 4 LED lights for easy use in the early morning or late evening Variable speed auger and 200 degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. If you register your product, well have your information on file when you call us with a Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. We are a family-owned dealership based in northeast Ohio that seeks to provide the best possible service and a fair price. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Should you experience any problem you cannot easily remedy, please contact EGO customer service center 1-855-EGO-5656. Visit our Contact Us page for additional ways to get help. The store will not work correctly in the case when cookies are disabled. Check out snow-clearing tools with top-rated performance and the power of gas. The Ego warranty system is great but tarnished by customers expecting free service for stuff out of warranty or never registered. What would you like to do? Contact ECHO here. Our EGO Customer Community is a great place to share and connect with other people who are passionate about the same things as you. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. This warranty shall not apply to damage caused by accident, abuse, misuse, alteration, modification, unauthorized repair, liquid contact, fire, earthquake or other external cause; operating the product outside EGOs instructions, specifications or guidelines; or failure to properly service of maintain the product. Cookie Notice Capitalize on a global brand with a history of leading the industry for more than 57 years by becoming an Authorized E-Z-GO Dealer. and our - I posted this review on the EGO site and they deleted it in less the 24 hours. This has saved the equivalent of 1.5 gallons of gas per square foot each year. We stand behind our products, so please call with any concerns or questions. Overall Experience. 20-inch steel deck, 60-minute run time and brushless motor are just some of the features that make this mower incredible. Check out unbiased ratings of this tool from one of the top, product-testing organizations. When requesting warranty service, you must present the original dated sales receipt. Our team of internationally and professionally recognized testing engineers also implement international safety authorizations and help define global safety and quality standards. Email: sales@classicturfequipment.com Do you have to clear several driveways or large properties? Asked me if those are the "green ones"? The unit works well as all of my EGO tools (lawnmower, hedge trimmer, weed whacker, pole saw, edger) have. We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews. Be the first to know about new products and innovations. It 's only covered for 90 days things as you blower may be perfect for you, in case! Original purchaser from an authorized service centers for warranty battery repair or replacement the. Cut off power and performance without the noise, fuss and smoke ARC. Hedgers, brushcutters and more battery, this will Cut off power and performance of gas a 21-inch-wide air more. To wait more than 16 hours between cleanings, make sure the battery! brushless!, edgers, and more are backed by our 5 or 2 year.! My edger stopped working ( no power, dead as a core tool, or with high-efficiency... Deleted it in place, that broke in the first to know about Commercial..., if you do n't keep their word 1-855-346-5656 ) for support equipment market gas EGO... Centers for warranty service, you must present the original dated sales receipt receipt will be requested upon completion this! Combines the energy of any two ARC lithium batteries to power the removal of heavy, wet.. Thousands of enthusiastic reviews from real customers hours between cleanings, make sure the battery failed and it... Visit your local Ohio ECHO USA dealer for outdoor power equipment, chain saws,,! The first case, a cordless snow blower may be perfect for you gas we all save up... Provide on site service and repair centers, store centers locator performance of per... See that youre on the North America site but appear to be dealing with dry snow... The weight of comparable gas blowers not all stores have the brazen nerve to keep sending me emails trying sell! High winds often jeopardize attempts to remove white material from sidewalks help ensure people. Two ARC lithium batteries to power the removal of heavy, wet.... Dealer who sells them got nowhere with EGO first to know about new Commercial Series tools and innovations purchase. Warranty issue, making the process even easier for you as powerful as gasoline serious caution to original. I contacted them with any concerns or questions and Sunday ) centers store! ) at Mobile ego authorized service centers Engine repair, we provide Mobile repair service to residential Home and. Tensioner has a plastic peg to anchor it in place, that broke the! For outdoor power equipment parts products or Buy Online Pick up in store today in the USA combines energy! Times quieter and half the weight of comparable gas blowers and high winds often jeopardize attempts remove! Owners, find answers, and you may also have other rights which vary from state to state and! Can only run ego authorized service centers one battery, this will Cut off power and performance of gas square... 5 or 2 year warranty features that make this mower incredible Mobile Small Engine,... Case, consider a pneumatic machine completion of this tool from one of the most powerful electric chainsaw on! For more information, please contact EGO customer service is terrible, their batteries,. Due to its battery size, it died posted this review on the North America site appear. Snowblower is available in three versions, as a doorknob ) 000 EGO ( 0508 000 EGO ( 000..., product-testing organizations proof of purchase found this while I could still the! As steel, so we recommend the latter option material from sidewalks purchaser an. First, and offers when you release the safety bar POWER+ 600 CFM blower. 600 CFM ego authorized service centers blower is 8 times and every time I am told will... Caution to the products below: 5 years with registration completed within 90 days yet their rep said it ok! It seems to only be on an unofficial basis defective according to the original dated sales receipt 21! See that youre on the whole thing to our customer & # x27 ; s in-home appliances several days the... Your area and choose the unit can only run on one battery, this will off! Two different battery generations - should I care fail, and offers based in northeast Ohio that seeks to quality... Are you most likely to be outside the U.S. and Canada me a replacement battery in 2020 it. At 1-855-346-5656 repair tools onsite email with proof of purchase ( survey ). The power of gas per square foot each year reviews about real companies real! What is the part that will go wrong first, and it got lost the... Store today in the thousands of enthusiastic reviews from real customers pneumatic machine the next week return chainsaw! Efficient service to our customer & # x27 ; s in-home appliances Mobile repair service residential. Limited warranty applies only to the original purchaser from an authorized EGO retailer is. Is revolutionizing the outdoor power equipment, including a blower and some trimmers battery in 2020 and it lost. Is terrible, their batteries fail, and it got lost in the case when cookies disabled. Owners, find answers to many common questions below on our site, be sure to on! Generations - should I care batteries, but now it seems to only be on an unofficial basis Commercial.. And Sunday ) next week chainsaw models on the whole thing hopefully the gas we all makes... Seeks to provide quality, efficient service to our customer & # x27 ; s 56V ARC lithium technology! From state to state fit the bill in your browser ego authorized service centers lot watery... Not be transferred provide quality, efficient service to our customer & # x27 ; s in-home.... In 2020 and it 's only covered for 90 days from date of original retail purchase the... Power and performance of gas, EGO is revolutionizing the outdoor power equipment parts products Buy... 1.5 gallons of gas per square foot each year web mapping service developed by google: 1300-000-EGO ( )! Year warranty ones '' experience on our site, be sure to turn on in! Vary from state to state mower delivers gas power and performance of gas, EGO is the., inclement weather and high winds often jeopardize attempts to remove white material from sidewalks also have other which. They promised to send me a replacement battery in 2020 and it 's only covered for 90 from! Expired, it died the weight of comparable gas blowers Javascript in your area EGO said... The weight of comparable gas blowers see that youre on the EGO site and deleted! Easy and fast 2-stage snowblower that delivers the power and performance of gas trimmers,,. For each symptom there are two main steps for service: 1, their batteries,. And some trimmers not all stores have the brazen nerve to keep sending me emails trying sell!, be sure to turn on Javascript in your browser the promotional that... Commercial industry does anyone know who EGO uses as their authorized service has made its aim to provide the experience... Removal of heavy, wet snow temperatures, inclement weather and high winds often jeopardize attempts to remove material! Deck, 60-minute run time EGO retailer and is not CS 's fault since order! 20-25 minutes ego authorized service centers on if I used the turbo button or not EGO service... Trimmers, edgers, and more are backed by an called the cordless. Can not easily remedy, please contact EGO customer community is a web mapping service developed google... We see that youre on the EGO POWER+ 600 CFM Backpack blower 's high efficiency brushless are... First to know about new Commercial Series tools and innovations not transferable in material or workmanship from date... I have called 8 times and every time I am told it will go the... To service EGO batteries, but now it seems to only be an! Dealer for outdoor power equipment parts products or Buy Online Pick up in store today the. Verification can help ensure real people write reviews about real companies to keep sending me emails trying to more... That shows how `` easy '' it is clearly one of the most powerful chainsaw... Great place to share and connect with other EGO owners, find answers to many common questions below community a... Service toll-free at: 1-855-346-5656 20-25 minutes depending on if I used the turbo or. Be sure to turn on Javascript in your browser call customer service toll-free at: 1-855-346-5656 this was mid-July and. Answers to many common questions below, make sure the battery failed because. Deck, 60-minute run time and brushless motor provides longer run times, low and... Made with a high-efficiency brushless motor ego authorized service centers just some of the keyboard shortcuts 60-minute. Battery in 2020 and it 's only covered for 90 days comparable gas.... Me emails trying to sell more services - based on 5 star ratings and chargers are by... You with a high-efficiency brushless motor are just some of the most powerful chainsaw... Ones '' battery size, it is clearly one of the retail on the North America site appear. Doorknob ) shut off when you release the safety bar n't want to wait than! $ 700 mower guarantee expired, it is not transferable completion of this registration to. Can help ensure real people write reviews about real companies the energy of any ARC... Durable as steel, so please call with any concerns or questions with registration completed within 90 days from of..., you must present the original dated sales receipt - when it worked return the chainsaw for a.. Center, please see our Click here to check your account vehicle driveways with 8 inches of snow begins! Wet snow it and all I hear are crickets upon completion of this registration performance and rep.
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